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Technology & IT Insurance

Insurance built for tech businesses

Software companies, IT consultants, MSPs and SaaS firms face risks that standard professional indemnity doesn't cover. We arrange tech-specific PI, cyber liability and business cover tailored to the technology sector.

35+
Years experience
94%
Retention rate
£10m+
Cyber limits placed

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Who We Cover

From startups to established tech firms

Technology businesses need insurance that understands what they actually do. We cover the full range of tech companies — from solo developers to multi-hundred-person organisations.

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Software Development

Custom software development carries significant PI exposure. If your software fails or performs differently to specification, clients can claim for consequential financial losses. We arrange tech PI with appropriate wordings.

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SaaS & Cloud Platforms

Platform outages, data loss and service disruptions create liability to customers. We arrange cover for SaaS businesses including service availability liability, data breach response and cyber business interruption.

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MSPs & IT Support

Managed service providers and IT support businesses hold high-privilege access to client systems. A mistake, security incident or failed patch can create substantial claims. We understand the MSP risk profile.

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Cybersecurity Firms

Ironic but critical — cybersecurity consultancies and penetration testers need specialist PI. We arrange cover that includes the specific risks of security testing, vulnerability disclosure and incident response work.

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Data & Analytics

Data science, analytics and AI businesses handling large datasets need cover for data loss, GDPR-related claims and the downstream consequences of flawed analysis. We arrange appropriate tech PI and cyber cover.

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Web & App Developers

Web and app development agencies face PI claims from project failures, performance issues and post-launch defects. Including cover for freelance contractors working on client engagements.

Cover Types

The covers every tech business needs

Technology companies need both professional indemnity and cyber insurance — and these need to work together without gaps between them. We review both and ensure there's no grey area.

Technology PI

Specialist professional indemnity for technology businesses. Covers claims arising from software failures, service defects, project overruns and negligent advice. Tech PI wordings are significantly broader than standard PI — the difference matters in a claim.

Cyber Liability

First-party cover (your own losses) and third-party cover (client claims) for data breaches, ransomware, system outages and cyber fraud. Includes ICO investigation costs, notification costs and 24/7 incident response support.

Public & Employers Liability

PL for injury or damage caused by your business activities. EL for your employees. Often underestimated by tech businesses that don't consider their physical premises exposure.

Directors & Officers

Protects directors and senior managers personally from claims related to their management decisions. Increasingly important for VC-backed or rapidly scaling tech businesses where governance scrutiny is higher.

IP Infringement

Cover for defence costs if you're accused of intellectual property infringement — a significant risk for software businesses. Can be included within or alongside tech PI depending on the insurer.

Business Insurance

Office, equipment, servers and business interruption. Including cover for co-working spaces, remote workers and equipment used away from a fixed office — relevant for most modern tech businesses.

Tech PI vs Standard PI

Why standard PI isn't enough for tech

Standard PI — what it misses

  • Software product failures
  • Cyber and data breach costs
  • IP infringement claims
  • System downtime liability
  • Open-source software exposure

Tech PI — what it adds

  • Software products and services
  • Cyber liability (when combined)
  • Unintentional IP infringement
  • Service availability failures
  • Broader contractor cover
Why Forum

Why tech businesses choose us

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Tech PI expertise

We understand the difference between tech PI and standard PI — and why it matters. We read the wording and challenge exclusions that would catch you out.

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Cyber specialists

We work with leading cyber insurers including CFC, Coalition and Beazley. Cover that actually responds to modern cyber threats — not policies from 2010.

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Growth-ready cover

Tech businesses grow fast. We structure policies that scale with you and flag when your cover needs adjusting — before a gap becomes a problem.

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Client due diligence support

Enterprise clients, VCs and acquirers often require evidence of specific covers. We provide certificates and policy summaries that satisfy third-party due diligence requirements.

Claims Example
£290k

Software company — system failure causing client financial loss

A SaaS platform providing financial data to investment firms suffered a software bug that caused incorrect data outputs for 6 hours. A client executing trades based on the incorrect data suffered losses and made a claim for £290,000. The tech PI policy responded — covering legal defence, expert witness costs and ultimately a £210,000 settlement. A standard PI policy would likely have excluded the claim as arising from a product defect rather than professional advice.

FAQs

Common questions about technology insurance

Tech PI covers claims from clients who suffer losses because of your professional services or software products. Cyber insurance covers the costs you incur (and sometimes third-party claims) arising from a cyber event — a data breach, ransomware attack or system outage. Both are needed and both need to be structured to avoid gaps between them. Some policies combine both; we advise on which approach works best for your business.
Standard PI policies typically cover professional services (advice, consulting) but not software products. If your revenue comes from software products — SaaS, licensing, off-the-shelf software — you need a tech PI policy that explicitly covers products. We check for this on every technology placement.
Yes. Contractual PI requirements are increasingly common in technology sector contracts, particularly with enterprise clients and public sector bodies. We arrange limits from £500k to £10m+ and can issue insurance certificates confirming cover for specific client requirements. We can often turn this around quickly when a contract is time-sensitive.
Open-source components can create both IP infringement exposure and security vulnerability exposure. Better tech PI policies address both. We disclose your use of open-source to insurers and ensure the policy doesn't exclude this exposure — some cheaper policies have restrictive exclusions in this area.
For most technology businesses, yes. Tech PI covers claims from clients arising from your services. Cyber insurance covers your own costs when you suffer a cyber incident — response costs, legal fees, notification costs, regulatory fines and business interruption. The two covers are complementary and both are usually needed. Some combined tech PI/cyber policies exist and can be cost-effective.
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Tell us about your business and we'll come back with a competitive quote — usually within 24 hours. No automated responses, just a specialist broker who knows your sector.

Prefer to talk? Call 0208 909 2899 Mon–Fri 9am–6pm or drop us an email at info@foruminsurance.com

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Authorisations & Memberships

FCA Authorised No. 305819 Financial Conduct Authority Industry Body BIBA Member British Insurance Brokers’ Assoc. Professional Body CII Member Chartered Insurance Institute Certified Cyber Essentials NCSC Certified Scheme Accredited Employer Living Wage Real Living Wage Employer Government Framework Crown Commercial Services Supplier
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