Specialist cyber insurance · Data breach protection & incident response · 0208 909 2899

Cyber attacks
are the fastest-growing risk for UK SMEs.

Most standard business policies don't cover cyber attacks. We specialise in cyber insurance with dedicated support for the fastest-growing threat to UK businesses — data breaches, ransomware, and GDPR fines included.

Trading since 1990 Thousands of clients 450+ industries covered A-rated insurers

Get a cyber insurance quote

Tell us about your business — we aim to call you back within the hour during office hours (Mon–Fri, 9am–6pm).

Cyber specialists · Mon–Fri 9:00–18:00

Our Insurers

Our Insurer Panel

Aviva Zurich AXA Allianz Hiscox Chubb Markel QBE Ageas Ecclesiastical AIG Intact Munich Re RSA Covéa +30 more →

Authorisations & Memberships

FCA Authorised No. 305819 Financial Conduct Authority Industry Body BIBA Member British Insurance Brokers’ Assoc. Professional Body CII Member Chartered Insurance Institute Certified Cyber Essentials NCSC Certified Scheme Accredited Employer Living Wage Real Living Wage Employer Government Framework Crown Commercial Services Supplier
Who We Work With

If your business runs on data,
this cover is for you

Cyber risk looks different in every business — the data you hold, the systems you rely on, the way you take payment. We understand all of them.

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Professional Services

Accountants, solicitors, consultants and advisers hold client files that criminals value highly. Cover built around confidentiality, regulatory exposure and professional reputation.

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Retail & eCommerce

Online stores and card payments mean customer data, payment systems and a website that has to stay up. Cover for breaches, card-data incidents and lost trading time.

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Medical & Dental Practices

Patient records are among the most sensitive data any business holds. Cover shaped around clinical systems, appointment platforms and strict regulatory duties.

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Manufacturers & Wholesalers

Production lines, stock systems and supplier payments all run on software. Cover for system outages, supply-chain disruption and invoice fraud.

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Technology & SaaS

When your product is the platform, an outage or breach is a direct hit to revenue and client trust. Cover for liability to clients as well as your own losses.

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Any Business Holding Data

If you store customer details, take payments or depend on email and cloud systems, you carry cyber risk — whatever your sector. We'll size the cover to fit.

Our Products

The full range of cyber
cover, in one place

We place the complete suite of cyber insurance — from breach response and system recovery to liability and financial crime cover most standard policies leave out.

Breach & Recovery Cover

Protecting your business

Incident Response & ForensicsCore Cover

The heart of a cyber policy — 24/7 access to breach specialists, forensic investigators and legal advisers from the moment you suspect an attack, with costs met by the insurer.

Ransomware & Cyber Extortion

Cover for extortion demands, specialist negotiators and the cost of restoring encrypted systems — plus the lost income while you're locked out.

Cyber Business Interruption

Lost revenue and increased costs while your systems are down — whether from an attack on you directly or an outage at a critical supplier or cloud provider.

Data & System Restoration

The cost of repairing, restoring or recreating data, software and systems damaged in an attack — getting you back to where you were before it happened.

Reputation & Crisis Management

PR support, customer communications and media handling after a breach — because how you respond publicly often determines the lasting damage.

Liability & Financial Crime

Protecting you from claims

Privacy & GDPR DefenceRegulatory

Legal costs of ICO investigations and, where insurable, regulatory fines. GDPR penalties can reach €20 million or 4% of turnover — defence costs alone can be substantial.

Network Security & Privacy Liability

Claims from customers, clients or partners whose data was compromised in your care — including defence costs and damages.

Cybercrime & Social EngineeringOften Excluded

Funds transferred to fraudsters through invoice fraud, impersonation or phishing. One of the most common losses — and one many policies exclude unless specifically added.

Payment Card (PCI) Costs

Card-scheme fines, assessments and reissuing costs if payment card data is compromised — essential for retailers and anyone taking card payments.

Media Liability

Claims arising from your website, email and social media content — defamation, copyright and infringement of privacy rights.

Standard Cover Elements

What a well-built cyber
policy includes

Most businesses are underinsured or have gaps they're not aware of. We audit your cover and close them.

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Breach Investigation

Forensic analysis to determine scope of compromise, identify what data was taken, and understand the attack vector for future prevention.

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Notification Costs

Legal requirement to notify affected individuals. Includes notification services, credit monitoring, customer communications and call centre support.

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Regulatory Defence

GDPR Required

Legal costs and fines for investigations by the ICO, FCA or other regulators — GDPR fines can reach €20 million or 4% of turnover.

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Business Interruption

Lost revenue while systems are offline and being restored. Covers fixed costs and lost profit for the duration of the outage.

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Crisis PR & Reputation

Media response, customer communication, website recovery and social media management — damage to brand reputation often exceeds direct breach costs.

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Ransomware Negotiation

Expert negotiators to engage with cybercriminals, assess authenticity of threats, and in some cases authorise payment of ransom with built-in policy limits.

The Risk

Why cyber insurance
matters right now.

Cyber attacks are the fastest-growing threat to UK businesses. The average cost of a data breach is £3.39 million. Ransomware attacks can shut down your entire operation overnight.

Most standard business insurance doesn't cover cyber attacks — you're exposed. Our specialists understand cyber risk and can arrange the cover you actually need, without gaps.

Discuss your cyber risk →
Key Concerns

What keeps business
owners awake

Ransomware & System Downtime

Attackers encrypt your files and demand payment. Even with backups, recovery takes days or weeks — what about lost revenue in the meantime?

GDPR Fines & Regulatory Action

The ICO can fine you up to €20 million or 4% of global turnover for data breaches. Investigation costs and legal defence add up quickly.

Liability to Customers

Your customers may sue you for damages if their data is compromised in your care. Most general liability policies exclude cyber entirely.

Notification & Crisis Costs

Forensics, legal advice, notifying affected individuals, credit monitoring — these costs often exceed the cost of the attack itself.

Why Forum Insurance

Why businesses
trust us year after year

01

We speak plainly about cyber risk

No scare tactics, no jargon. We look at the data you hold, the systems you rely on and how you take payment, then explain your exposure in plain English — and what cover actually fits it.

02

Specialist insurer access

Cyber is a specialist risk class. We access insurers and underwriters with genuine cyber expertise — meaning better policy wordings, real incident-response capability and stronger claims handling than a generalist insurer.

03

One broker for every risk

Cyber sits alongside your commercial combined, professional indemnity and liability cover. We place all of it — one broker, one renewal conversation, and no gaps between policies.

04

Claims advocacy since 1990

A cyber incident is high-pressure and fast-moving — forensics, lawyers, regulators and the insurer all at once. We manage the process and fight your corner, as we have for claims of every kind since 1990.

Incident Response

When you have a
cyber incident, we move fast.

A data breach needs immediate action. First hours matter — for evidence preservation, regulator notification, and customer communication. We work with specialist forensics firms, legal advisers and the insurer to manage the incident end-to-end.

Our goal: get you through the immediate crisis, protect your position with regulators, and ensure you get full cover for all legitimate costs.

Incident support hotline →
STEP 01

Immediate notification

Call us immediately when you suspect a breach. We notify the insurer on your behalf and coordinate emergency forensics to establish what happened and what data is at risk.

STEP 02

Forensic investigation

Specialist investigators determine the scope of the breach, how attackers got in, what data was compromised, and what steps are needed to prevent recurrence.

STEP 03

Regulatory & legal management

We manage notification to the ICO, affected individuals and relevant regulators. Legal advisers draft notifications to minimize breach costs and regulatory scrutiny.

STEP 04

Claims settlement

We ensure all legitimate costs are submitted to the insurer — investigation, notification, credit monitoring, legal defence, ransom negotiation — and that settlements reflect your full entitlement.

Common Questions

Cyber Insurance FAQs

Cyber insurance covers the costs and liabilities arising from data breaches, ransomware attacks, and cyber incidents. Coverage typically includes forensic investigation costs, notification to affected customers, regulatory fines (including GDPR fines), crisis PR and reputational management, business interruption losses, legal defence costs, and extortion demands. The specific covers depend on your policy, but our specialists ensure you get comprehensive protection tailored to your industry and risk profile.
Absolutely. Small businesses are actually prime targets for cyber attacks because they often have fewer defences than larger enterprises. Ransomware attackers commonly target SMEs, and the financial impact—notification costs, downtime, regulatory fines—can be devastating for smaller companies. If your business stores customer data, handles payments, or relies on digital systems to operate, cyber insurance is essential. Most standard business policies don't cover cyber incidents.
Cyber insurance premiums vary based on your business size, industry, revenue, data security practices, and claims history. A small business might pay £1,500–£3,000 annually, while larger operations could pay significantly more. The good news: proper security measures and data protection policies can reduce your premium. We'll provide a detailed quote tailored to your business after understanding your specific risk profile and requirements.
Professional indemnity covers claims of negligence or failure to deliver your professional service. Cyber insurance covers loss and liability from digital attacks and data breaches—ransomware, stolen data, network outages, and regulatory penalties. Many businesses need both. Professional indemnity protects against claims that you failed your client; cyber covers the digital infrastructure itself. We can ensure you have the right combination for your business.
Most standard business insurance policies—including general liability, professional indemnity, and business interruption—explicitly exclude cyber incidents. Unless you've specifically purchased cyber cover, a ransomware attack or data breach will likely fall into the excluded perils gap. This is one of the most common gaps we identify in businesses' insurance portfolio. We'll audit your existing policies to confirm and recommend the right cyber cover.
Act immediately. First, notify your cyber insurer—most policies require prompt notification to activate cover. Then: isolate affected systems to prevent further spread, conduct a forensic investigation (your insurer often covers this), assess the scope of the breach (what data, how many people), notify affected individuals and regulators as legally required (typically within 30 days for GDPR), and preserve evidence for investigation and potential legal action. Your cyber insurer will guide you through each step and cover most costs. Having cyber insurance means expert support during a crisis.

Rather talk it through first?

Book a free 30-minute call with our Cyber Specialist — no prep needed, no obligation.

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