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Social housing deserves specialist cover

With 35 years of sector expertise, we understand your challenges. We cover 3,000+ organisations with a 94% retention rate because we deliver results.

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35
Years Experience
3,000+
Clients Insured
94%
Retention Rate
35
Years in Sector

Who We Cover

Housing Associations

From small community-led housing to large national associations, we provide specialist cover tailored to your governance and operational needs.

ALMOs

Arms Length Management Organisations need specialist cover that reflects your unique position managing local authority housing stock.

Registered Providers & Community Housing

Whether registered or community-focused, we understand your mission-driven approach and provide insurance that supports your goals.

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Our Cover

Property Portfolio Cover

Comprehensive protection for your entire housing stock including buildings, contents, and loss of rent coverage.

Public & Employers Liability

Essential protection against claims from the public, residents, and employees with limits tailored to your portfolio size.

Directors & Officers Liability

Protect your governance team with cover against claims relating to their roles and decisions.

Professional Indemnity

Cover for professional services your organisation provides, from surveying to housing advice.

Terrorism Cover

Optional terrorism insurance providing protection against terrorist attacks affecting your properties.

Motor Fleet

Specialist cover for your fleet of vehicles used in service delivery and operations.

Why Choose Forum

Sector Specialists

Our team lives and breathes social housing. We understand your challenges, regulations, and opportunities.

Regulatory Understanding

Deep knowledge of NHF Code, Homes England requirements, governance standards, and compliance obligations.

Portfolio Scale

Whether you manage 50 or 5,000 units, our systems and pricing reflect the scale of your operation.

Claims Management

When claims happen, our experienced team works quickly to understand and resolve them fairly.

Proactive Partnership

We're not just insurers — we're partners invested in your long-term success and sustainability.

Frequently Asked Questions

What types of organisations do you cover? +

We provide specialist cover for housing associations, ALMOs, registered providers, community housing providers, and local authority housing departments. Whether you're a small community-led housing provider or a large national association, we have solutions tailored to your needs.

Do you understand social housing regulatory requirements? +

Absolutely. With 35 years of sector experience, we understand the regulatory landscape including the NHF Code of Conduct, Homes England requirements, governance standards, and compliance obligations specific to social housing.

Can you handle large property portfolios? +

Yes. We regularly insure organisations managing thousands of units. Our systems, pricing models, and operational teams are designed to scale with portfolio size, whether you manage 50 units or 5,000+.

What is your claims process like? +

We pride ourselves on efficient, transparent claims management. Our specialist team understands social housing issues and works to resolve claims quickly. We provide regular updates and ensure you're fully supported throughout the process.

How do you determine pricing? +

We use risk-based pricing that reflects your specific circumstances, including property portfolio composition, location, claims history, governance standards, and operational practices. This ensures you pay a fair premium for your risk profile.

Our Insurer Panel

Aviva Zurich AXA Allianz Hiscox Chubb Markel QBE Ageas Ecclesiastical AIG Intact Munich Re RSA Covéa +30 more →

Authorisations & Memberships

FCA Authorised No. 305819 Financial Conduct Authority Industry Body BIBA Member British Insurance Brokers’ Assoc. Professional Body CII Member Chartered Insurance Institute Certified Cyber Essentials NCSC Certified Scheme Accredited Employer Living Wage Real Living Wage Employer Government Framework Crown Commercial Services Supplier